Virtual Care in Miami and South Florida. Healthcare That Fits Your Life.

Virtual care lets you meet with a healthcare provider using a secure video visit or online messaging instead of traveling to an office. You share what's going on, the provider reviews your history and symptoms, and together you decide on next steps — all from your phone, tablet, or computer.

Lyla Health is a digital-first care experience, so people living or working in the Miami area can start online. Availability depends on Lyla Health's current services and applicable provider licensing requirements, which are confirmed during the online intake before a visit is scheduled.

You start online and share the reason for your visit, then choose a time that works for you. At your appointment you join a secure virtual visit, talk through your concern, and receive guidance, a care plan, or a recommendation for follow-up care when appropriate.

Many everyday, non-emergency needs can be addressed virtually — routine and preventive questions, common concerns, ongoing condition check-ins, and behavioral health support. Some conditions require hands-on examination, imaging, or in-person testing, and your provider will tell you when that's the safer path.

When it is clinically appropriate and permitted by law, a provider may prescribe medication after evaluating you. Prescribing is always at the provider's discretion, and some medications cannot be prescribed through a virtual visit.

Payment and coverage options are shown during the online sign-up process before you commit to a visit, so you can review what applies to you. Check the current details at checkout rather than assuming a specific plan or benefit is accepted.

Because care is delivered online, your location within the metro area — from Brickell to Kendall — generally isn't the limiting factor. What matters is Lyla Health's current service availability and the licensing rules that apply to the provider caring for you.

For some people and situations, virtual visits can serve as an ongoing source of primary care. For others it works best alongside in-person care, especially when a physical exam, lab draw, imaging, or a procedure is needed. Many patients use both.

No. Virtual care is not intended for medical emergencies. If you are experiencing chest pain, difficulty breathing, severe bleeding, signs of stroke, or any other emergency, call 911 or go to the nearest emergency department immediately.